FAQs

  • Are the items handmade?

    • Everything AllThingsCoops is made by hand using all natural ingredients.​

  • Where are your products made?

    • All products are made and sold in America.​

  • How do I safely for my candle?

    • Trim the wick.​

    • To light, it, use a long match or long lighter.

    • Then, dispose of the match properly. 

    • Keep the candle in your sight.

    • Pick the perfect spot to enjoy the scent.

    • Don’t burn for more than four hours.

    • Extinguish appropriately.

    • Once you can see the crystal feel free to remove it using a spoon  or leave it be to further enhance the capabilities of your candle, but be sure to keep them away from the wick.

  • What is the return policy?

    • If you are not entirely satisfied with your purchase we are more than happy to help. Customers have 30 calendar days to return an item, from the date the item was received. To be eligible for a return the item must be in its original packaging and in the same condition as it was when delivered. Thank you for shopping with AllThingsCoops!​

  • How long will it take to get my items?

    • Processing takes 2-3 business days.​

    • Domestic shipping takes 1-3 business days.